Privacy Policy 2018-02-02T12:09:27+00:00

Privacy Policy

TRADESCEND Ltd. (“We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  This policy is effective from 20th January 2018.

Information We May Collect From You

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site tradescend.com (our site)
  • Name and title
  • Contact information including email address, phone number, mobile number
  • Photos or videos that you agreed to send us
  • If you contact us, we may keep a record of that correspondence
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
  • We may also ask you for information if you report a problem with our site

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies

Our website may use cookies to help distinguish you from other users of our website.  Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of our site may not function properly.

The use of cookies helps us to provide you with:

  • a good experience when you browse our website
  • allows us to improve our site

By continuing to browse our site, you are agreeing to our use of cookies.

We use the following types of cookies:

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

90% of all websites use some form of cookies. Most sites including our own will not work properly without the use of cookies.

How to disable cookies

All recent versions of popular browsers give users a level of control over cookies.

Users can set their browsers to accept or reject all, or certain, cookies. Users can also set their browser to prompt them each time a cookie is offered.

How to delete cookies

Most cookies are easy to delete. Just follow your browser setting options and use the directions on clearing cookies.

Where We Store Your Personal Data 

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses Made Of The Information

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To notify you about changes to our service

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes.  You can also exercise the right at any time by contacting us at info@tradescend.com

We do not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access To Information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to TRADESCEND Ltd, 55 Newhall Street, Birmingham, West Midlands, United Kingdom, B3 3RB.

Changes To Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@tradescend.com